... you make documents in Word? *shudders*
Word works fine for most of what we need. It's not like there's room in the budget for other Word processing.
But Word is plenty powerful on its own. If I'm working with a more fluid layout—like a newsletter—I might use InDesign. Aside from that, Word handles everything I need. Although those muthafucking numbered lists are a pain.
Hmm, LaTeX looks like something I don't need. I suppose I can appreciate that the author can just type everything out without worrying about layout, but I'm not one of those authors. I have to worry about layout, so I use styles in Word. I suppose if I could be responsible for writing while someone else does the layout, I would see the appeal in LaTeX.
I author (almost exclusively) in LaTeX, and I'm concerned with both layout and content. It's not like "someone else does the layout". It's more, like, the TeX processing takes care of things like typesetting, margins, spacing, numbering (equations, sections, lists, pages), etc. However, you have control of those things. When you make a document, you can adjust margins, fonts, and all that stuff. You can even set all the things up in an external style/class file, so all the controls are set in one master location. This has a big advantage, because then other people that write a LaTeX document with the same style file can't actually change it. (As opposed to, say, Word, where you can simply change the template.)