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Author Topic: E-mail Notification  (Read 7541 times)

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yuma

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E-mail Notification
« on: October 31, 2012, 07:17:56 pm »
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Anyone else having trouble with getting e-mail notification.

For a long time I had it set up that I would receive notification via e-mail whenever someone responded to a thread I had previously posted on, or when I received a personal message.

However, at some point today, that stopped working and wasn't preceded by any forum account change by me. I noticed that I hadn't received any e-mail notifications and thought that fds was either down or was having a very quiet day, until I logged in here and saw that there had been many replies that didn't get forwarded to my e-mail.

Is this service being eliminated. If so, any chance of not eliminating it?
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theory

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Re: E-mail Notification
« Reply #1 on: October 31, 2012, 07:40:12 pm »
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You're the second person to mention this.  Oddly, I haven't touched any settings.  Have you checked http://forum.dominionstrategy.com/index.php?action=profile;area=notification ?

And it just started today?
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Insomniac

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Re: E-mail Notification
« Reply #2 on: October 31, 2012, 08:02:36 pm »
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I was getting them I haven't got any for the messages I've receieved today though
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yuma

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Re: E-mail Notification
« Reply #3 on: October 31, 2012, 08:08:17 pm »
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Quote from: theory on October 31, 2012, 07:40:12 pm
You're the second person to mention this.  Oddly, I haven't touched any settings.  Have you checked http://forum.dominionstrategy.com/index.php?action=profile;area=notification ?

And it just started today?

I have checked there... and yes. I received them earlier in the morning and then it stopped. Kinda odd. I think I might try switching forum e-mails and see if that works?
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SwitchedFromStarcraft

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Re: E-mail Notification
« Reply #4 on: October 31, 2012, 08:38:55 pm »
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My experience is similar.  I got an email last night 10/30/2012 at about 10:30 (hotmail timestamp - don't know how to translate) letting me know I had a PM.  However, today I have had at least one new PM, with no corresponding email alerting me to that fact.

I don't know if it will help troubleshoot, but I have NEVER received an email letting me know of a new post in a thread I had posted in.  I assume that is because I have disabled that toggle, but I don't remember, and don't want to check.

Theory - I know you have the power to do this anyway, but I am not offended if you check my account for anything that may help you get to the bottom of this.
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yuma

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Re: E-mail Notification
« Reply #5 on: October 31, 2012, 08:46:40 pm »
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I am wondering if the problem is hotmail...

I switched my forum e-mail to my gmail account... and am getting the messages. But when I switch back to hotmail it still doesn't work.

Are others having difficulty using hotmail?

And yes, I did switch my preferences to receive replies to threads via e-mail. It is how I can keep track of, but can't respond to, forum mafia at work since this site is blocked there...
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theory

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Re: E-mail Notification
« Reply #6 on: November 01, 2012, 09:11:31 am »
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Hmm, well, all of you use Hotmail, but the person who PMed me seems to have a gmail email address.  This is puzzling.  They're not in your spam folders, right?
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SwitchedFromStarcraft

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Re: E-mail Notification
« Reply #7 on: November 01, 2012, 10:37:33 am »
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Quote from: theory on November 01, 2012, 09:11:31 am
Hmm, well, all of you use Hotmail, but the person who PMed me seems to have a gmail email address.  This is puzzling.  They're not in your spam folders, right?
Mine were not in my junk folders as of my writing last night.  I've not checked emails today.
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Quote from: Donald X.
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Donald X made me a design snob.

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theory

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Re: E-mail Notification
« Reply #8 on: November 01, 2012, 01:41:21 pm »
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I'm very confused.  I don't know what could have changed.

I made some changes (enabling a Mail Queue and capping it at 25 emails per minute).  Does that fix the problem?
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Insomniac

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Re: E-mail Notification
« Reply #9 on: November 01, 2012, 02:23:35 pm »
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one of you can shoot me a pm and ill let ya know if I get an email?
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Insomniac

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Re: E-mail Notification
« Reply #10 on: November 01, 2012, 02:37:33 pm »
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No dice.
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Ozle

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Re: E-mail Notification
« Reply #11 on: November 01, 2012, 02:44:16 pm »
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Quote from: Insomniac on November 01, 2012, 02:37:33 pm
No dice.

Probably because you didnt ask for any!

Give me 5mins and ill put my notifications on and see (am on own email address)

Although why you people need notifications when you are on all the time anyway i dont know! haha


Ok, go...
« Last Edit: November 01, 2012, 02:45:20 pm by Ozle »
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Captain_Frisk

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Re: E-mail Notification
« Reply #12 on: November 01, 2012, 02:51:01 pm »
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Testing notifications
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Captain_Frisk

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Re: E-mail Notification
« Reply #13 on: November 01, 2012, 02:54:44 pm »
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I can confirm that i stopped receiving notifications on 10/30 (my PMs from 10/31 didn't result in new notifications).  Also using hotmail.  Not in junkmail.
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theory

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Re: E-mail Notification
« Reply #14 on: November 01, 2012, 02:56:01 pm »
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I think I see the problem: the f.ds IP is somehow listed as spam: http://cbl.abuseat.org/lookup.cgi?ip=50.116.53.199

I de-listed the IP.  Let's try again.  The change should percolate through to the email servers in an hour or two.
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Ozle

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Re: E-mail Notification
« Reply #15 on: November 01, 2012, 02:56:52 pm »
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No email (or dice)

I did get a weekly one on Sunday at 11pm (GMT)
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Ozle

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Re: E-mail Notification
« Reply #16 on: November 01, 2012, 06:10:08 pm »
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Just had three emails turn up!
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theory

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Re: E-mail Notification
« Reply #17 on: November 01, 2012, 06:10:44 pm »
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Let's hope it's fixed ... for now ...
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Captain_Frisk

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Re: E-mail Notification
« Reply #18 on: November 01, 2012, 06:25:58 pm »
+3
I did receive an email - but from your personal address, and it has a bunch of dirty pictures in it.  Did you mean to send these to someone else?
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Insomniac

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Re: E-mail Notification
« Reply #19 on: November 01, 2012, 06:41:39 pm »
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Notifications are working again.
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yuma

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Re: E-mail Notification
« Reply #20 on: November 01, 2012, 08:21:13 pm »
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Yes all is working on my front. Thanks for your effort!
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Zem

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Re: E-mail Notification
« Reply #21 on: December 06, 2012, 05:51:47 am »
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This problem seems to persist for me.
I did not get any notification for a tournament message I got.
It worked in the last tournament, I have not received any PMs in the meantime

"Notify by email every time you receive a personal message:" is set to "always"

edit:
I found it in my spam filter.
Gmail apparently marks messages from dominionstrategy as spam; the reason given is "Why is this mesage Spam? It is similar to messages that were detected by our spam filters. Learn more"
« Last Edit: December 06, 2012, 06:18:14 am by Zem »
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theory

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Re: E-mail Notification
« Reply #22 on: December 06, 2012, 10:07:48 am »
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Quote from: Zem on December 06, 2012, 05:51:47 am
This problem seems to persist for me.
I did not get any notification for a tournament message I got.
It worked in the last tournament, I have not received any PMs in the meantime

"Notify by email every time you receive a personal message:" is set to "always"

edit:
I found it in my spam filter.
Gmail apparently marks messages from dominionstrategy as spam; the reason given is "Why is this mesage Spam? It is similar to messages that were detected by our spam filters. Learn more"

:(  I've been trying to fix this to no avail.

I'd appreciate if anyone who understands SPF records / SMTP / etc. could give us a hand.
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Zem

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Re: E-mail Notification
« Reply #23 on: December 06, 2012, 07:12:28 pm »
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For what it is worth, my forum email is not the gmail address, it is another account that forwards all mails to gmail. I do not think gmail can verify SPF for forwarded mails. You might want to check whether this happens only for people that forward their mails.

For myself the problem is solved, since I added the forum account to my address book.
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rrenaud

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Re: E-mail Notification
« Reply #24 on: December 06, 2012, 07:26:42 pm »
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Does anyone know about adminning an email server?

Are we getting abused by spammers using us as an open relay?  Is there some other misconfiguration of our mail server that is killing us?
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