Thought I would share the following
In a fit of frustration a few days ago I typed the followed in a facebook message to goko:
Can I have a refund? I bought into a system that I thought would work with occasional reliability. This is not what I am receiving.
I received back this message:
Hi redacted,
Sorry about temporarily site instability. Let me know your nickname of your account or email address (if it is email account) and I will make you a refund.
Thank you very much.
Tanya
Because I believe I have thus far more or less gotten my money's worth--playing thousands of game--I did not go through with the refund, nor do I want to give up playing dominion when it does work in the future (I am too addicted at this point).
But for those of you who perhaps recently purchased into Goko and are regretting the decision because of site instability there appears to be a potential for refunds.
I personally respect Goko for being willing--at least appearing on the surface--to refund people upset with the lack of quality, but would certainly just prefer a better system instead.
If anyone has success getting a refund perhaps share your success--or failure--here?