Dominion Strategy Forum

Dominion => Dominion General Discussion => Dominion Online at Shuffle iT => Topic started by: giginedvin on January 21, 2022, 11:49:59 am

Title: Help! Site frozen with "reconnecting"
Post by: giginedvin on January 21, 2022, 11:49:59 am

I'm about to lose my mind here.  Played DO for about a day, then bought the all-expansion, and then, after a couple of games, my screen has frozen to "Reconnecting."  It won't let me log off, I've tried different browsers, I've tried joining with a new account, but it recognizes me and won't let me do anything but stare at this stupid "Reconnecting" circle of death.  I can't even figure out how to contact Support to report this.  Any tips???

Title: Re: Help! Site frozen with "reconnecting"
Post by: Mic Qsenoch on January 21, 2022, 02:16:59 pm

Open the site up in an incognito or private browser window, enter your login credentials but don't click "Login", click the small "Kick & Resign" at the bottom of the page.

Title: Re: Help! Site frozen with "reconnecting"
Post by: Ingix on January 22, 2022, 03:06:41 am

Quote from: giginedvin on January 21, 2022, 11:49:59 am

I can't even figure out how to contact Support to report this.

In the registration email there should have been links to the support forum at

http://forum.shuffleit.nl

and to the support discord server

https://discord.gg/SkauhYw

Mic already gave the correct answer, though I wonder why different browsers haven't worked, because they usually don't share their cookies.