Ok that actually gives us a good idea of the company financials in general. Assuming best-case scenarios $350 / day is just barely enough to pay for three staff and a content production team in Vietnam. IF they can get the team in Vietnam for $1000-$2000 a month (depending on the deal it could be up to $5k but if it's more than that for the amount of development that seems to be happening they're being ripped off), each of the staff are being paid $40k/year that means expenses are around $150k for staff and development. RGG's cut is probably in the ballpark of 20% which means that their revenue is about $100k, meaning they are losing ~$50k per year plus rental of whatever office space they are using, and other expenses.
So basically they are still losing money, somewhere between almost breaking even to $75k a year.
However if they even have $200k left of however many millions they (actually) started with they will be around for at least 2 more years. If they are working on developing a new game, that actually could take them to break even/minorly profitable, and if they are paying the Vietnamese team $2k and managing them well they should be able to crank out at least 1-2 games a year, which gives them okay prospects in the medium term.
Short of a minor miracle the initial investors will probably never recoup their money, which will scare away new equity so any future funding will have to come from existing revenue or loans. Since they're a software company that is not currently profitable they probably won't be able to get great rates on loans either, which means, the only option they have is to keep going on the float they have until they run out of money or turn around the business.
The shut down of their customer support etc. makes sense from a financial standpoint since they only have ~2 years before they burn out, and need to be profitable before then or they'll be toast- so that means any extra expenses like customer support and site maintenance have to go out the window. Of course, that also hurts their revenue but not as badly as if they don't launch a new product in the next year. To be fair, the Vietnamese team is probably also doing maintenance but between language problems, lack of training and how horrible the code is it's super easy to break something and not know what went wrong. Which is also probably what happened recently. Either that or they scaled down their servers to save costs / prepare for the new game launch. Or both.