Re: Is it worth it?
My problems cross posted from another thread:
Since the system was reset a couple of days ago I have not been able to log in (I read Dominion Strategy daily so I know you have launched to open beta). When I try to login from the home screen it says "unable to log in please check log in credentials".
Someone on Dominion Strategy suggested they had a similar problem and fixed it by resetting the password. I have tried to do this twice (once yesterday and once today) by clicking the "forgot password" link and I get a message saying "fill in your e-mail address and we will send you a link to reset your password" - as I said I've done this twice but I don't receive the e-mail.
So I decided maybe I need to make myself a new login for the new open beta so I've tried to do that twice as well - once with my e-mail and once with a google login - and for some reason your system won't let me create a new log in either (I receive the message "problem logging in - please try again" and of course trying again just produces the same result).
Also when it tells you to type in the letters that you see in the above box the box is always blank black. Safari on a Mac.
I'm also happy to see Goko posting some updates directly. The whole thing is still looking like a disaster to me but regular direct info is better than what went before....
Edited for clarity
Hey Cactus - thanks for posting this on this thread. I'm trying to stay married to one thread at this point and address all of the concerns here. Once those are resolved, I'll branch out. Also, despite your feeling that this is a disaster, I am happy that you like our improved communication. We'll continue to communicate and make regular changes. Day 1 already saw good progress and I think you'll see even more after Day 2.
As for your issue, I think that I need more information to help figure out what's going on. As a general note, the error that you're experiencing with captcha on Safari is a known issue and we're working on a fix. Regardless, if you can give me the following, I'll see what I can do:
1) What URL are you accessing the site at?
2) Have you tried Chrome or Firefox? If not, please try and tell me if you are having the same issue. Earlier today I tried replicating the password reset issue on both Safari and Firefox and was able to reset my password. I also tried setting up a new account with Google+ and was able to do that as well.
3) Have you erased your cache/cookies? There may be an issue with beta testers accessing the new site with old beta site cookies.