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Author Topic: A couple issues (e-mails, payments)  (Read 1136 times)

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avorian

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A couple issues (e-mails, payments)
« on: January 01, 2017, 12:51:30 pm »
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So, I can't make an account on new dominion under my name, which had subscriptions. I attempted to join the forum there, but the email confirming account creation is just as nonexistent as the email supposedly giving me access to my old MF name. I imagine a lot of this is server load and will be fixed.

More worrying: the payment provider you have chosen doesn't accept the credit/bank card I have used for 99% of my online purchases over the past several years. This is a visa debit/credit card backed by a major US bank, so I'm a little worried if you have a payment managing software that doesn't accept it.
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Watno

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Re: A couple issues (e-mails, payments)
« Reply #1 on: January 01, 2017, 01:19:49 pm »
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The missing emails are a known issue that is currently being worked on.
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NoMoreFun

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Re: A couple issues (e-mails, payments)
« Reply #2 on: January 01, 2017, 01:58:39 pm »
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Can you disable "you must confirm your email to create a room" in the mean time?
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cactus

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Re: A couple issues (e-mails, payments)
« Reply #3 on: January 01, 2017, 04:58:09 pm »
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More worrying: the payment provider you have chosen doesn't accept the credit/bank card I have used for 99% of my online purchases over the past several years. This is a visa debit/credit card backed by a major US bank, so I'm a little worried if you have a payment managing software that doesn't accept it.

Yes - I've run into the same problem with the credit card - I tried to buy the Empires expansion and it wouldn't accept my card despite me never having a problem with any other retailer.   :o
« Last Edit: January 01, 2017, 05:00:05 pm by cactus »
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Watno

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Re: A couple issues (e-mails, payments)
« Reply #4 on: January 03, 2017, 04:06:40 pm »
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We currently believe that the issues with accepting credit cards are that your credit card isn't allowing for international payments. Can you check wether this is the case?
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cactus

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Re: A couple issues (e-mails, payments)
« Reply #5 on: January 04, 2017, 05:28:45 am »
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I'm located in Australia. I've made purchases with the card on a number of international sites with it (such Book Depository UK, Amazon US, and ABE Books) including at lease one since I tried to pay for Empires.

yed

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Re: A couple issues (e-mails, payments)
« Reply #6 on: January 04, 2017, 12:34:50 pm »
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I'm located in Australia. I've made purchases with the card on a number of international sites with it (such Book Depository UK, Amazon US, and ABE Books) including at lease one since I tried to pay for Empires.

Have you tried "PayPal Guest Checkout" ?

Proceed to payment -> PayPal -> Pay with Debit or Credit Card
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